IT Operations and Infrastructure Specialist.Specializing in multi-site infrastructure, hospitality systems, and operational efficiency.

In my current role as an IT Operations and Infrastructure Specialist, I ensure seamless IT performance across the West Coast Region.My work focuses on high-volume hospitality environments, including major retail and lodging locations within our National Parks. I specialize in connecting corporate enterprise systems with on-the-ground operational needs, whether that’s troubleshooting POS terminals during peak hours or maintaining network infrastructure in remote settings.I thrive in solving complex hardware and software challenges to keep business operations running without interruption.
• Enterprise & Hospitality SystemsOracle Micros Simphony • Opera PMS • NetSuite POS/ERP • Active Directory • ServiceNow• Infrastructure & HardwareNetwork Support (LAN/WAN) • VoIP & Analog Telephony • POS Terminals & Kiosks • Hardware Lifecycle • Asset Deployment and Management• Web & Digital StrategyWeb Design (CMS) • Performance Optimization • Digital Security • Technical Training • Project Management
I enjoy connecting with fellow IT professionals to share insights on the latest in tech or to just say hello!